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Return Policy

Thank you for shopping with MarTech Supply Company. We want you to be completely satisfied with your purchase, and we strive to make our return process as simple as possible. Please review our return policy below:

1. Return Window: Items purchased from MarTech Supply Company can be returned within 7 days of delivery.

2. Eligibility for Return: To be eligible for a return, the item must be:
   - Unused
   - In the original packaging
   - Accompanied by a proof of purchase (receipt or order confirmation)

3. Non-Returnable Items: 
   - Digital Products: Please note that all digital products are non-returnable and non-refundable. Once a digital product is purchased and delivered, it cannot be returned or exchanged.

4. Return Process: To initiate a return, please contact our customer service team at martechsupplycompany@gmail.com and provide your order details. We will guide you through the process.

5. Refunds: Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment within a certain number of days.

6. Shipping Costs: Original shipping costs are non-refundable. The customer is responsible for return shipping costs unless the item is defective or incorrect.

If you have any further questions or need assistance, please feel free to reach out to our customer service team.

Thank you for choosing MarTech Supply Company!

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